What Neuven said about us
“Neuven Solutions have been providing their independent auditing services to Thornbury Nursing since 2013 and, in agreement with Thornbury Nursing, have seen the audit criteria evolve over this period to ensure continuous improvement and to meet new legislation and client demands.”
“Throughout the course of the 2018 audit, as with previous audits, Thornbury Nursing demonstrated their continued commitment to providing highly skilled, expert and compliant candidates to their various clients (including NHS and private organisations as well as CCGs, local authorities and clients at home in the community). Their internal staﬀ training programme, as well as robust, all-inclusive policies, processes and practices, ensure sufficient safeguarding and employment checks are completed on all candidates prior to their deployment.
The goal for any audit is to show continuous improvement year on year, regardless of how minimal that improvement may be. Thornbury Nursing have been able to improve on last year’s (2017) audit result with 5 fewer non-compliances and an increase in the percentage score of 0.22%. It must be noted that 46 out of 50 candidate files sampled during this audit were considered 100% contract compliant, further verifying the high levels of consistency.
Overall, Thornbury Nursing achieved an audit result of 99.78% (Diamond), once again confirming the organisation’s ongoing commitment to providing fully vetted, safe and compliant agency workers to their clients.
There were no recommendations to make to enhance Thornbury Nursing’s service of quality.”