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Audit Results

Diamond audit score

We place a strong emphasis on quality; quality that has been recognised by Neuven Solutions, an independent auditor specialising in quality checking Framework agencies.

Neuven provides staffing sector consultancy services to individual clients and staffing agencies. Our Neuven audit result shows just how much we mean what we say – you can rely on us to deliver the highest quality.

Over two days, 50 candidate files and 50 timesheets were audited against various categories and which amounted to 2286 individual checks.

Our audit results:

2 days
15 areas of compliance
50 candidates
50 files
50 timesheets
45 Internal process checks
2286 specific checks

What Neuven said about us:

The current systems in place ensures that all agency workers undergo thorough safeguarding and employment checks - providing reassurance to the clients that the candidates being placed into their setting(s), have been sufficiently vetted in line with current legislation and regulations.

The importance of compliance is clearly evident throughout each stage of the registration and recruitment of a candidate. Initially, all candidates are required to satisfy the comprehensive compliance list tailored by Thornbury Nursing in order to be considered before being placed with a client. Once placed, ongoing checks are completed by Thornbury Nursing to guarantee that any candidate placed in assignment continues to meet the necessary standards and is the most suitable candidate for said role.

Throughout the course of the 2017 audit, Thornbury Nursing demonstrated their continued commitment to providing highly skilled, expert and compliant candidates to their various clients (including NHS & Private organisations as well as CCGs, local authorities and clients at home in the community). This quality standard has only been achieved with the robust & all-inclusive policies, processes & practices that have been implemented within the business.

‘The overall score achieved for this audit of 99.56% Diamond, once again shows that Thornbury Nursing continue to provide fully vetted and compliant agency workers into the NHS.’

Click here for a full copy of the report.


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